Privacy policy

At Galerija Daugava (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our online shop galerijadaugava.lv or purchase artworks from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Data – name, email, phone number, billing/shipping address, payment details.

  • Order Information – details about artworks purchased, transaction records.

  • Technical Data – IP address, browser type, device info, and usage data.

  • Cookies & Tracking – see Section 4.

2. How We Use Information

We process information to:

  • Fulfill and deliver your orders.

  • Process payments securely.

  • Provide customer support and answer inquiries.

  • Send order confirmations, invoices, or service-related updates.

  • Improve our online shop and user experience.

  • Comply with tax and accounting requirements.

3. Sharing of Information

We do not sell personal data. We may share data only with:

  • Service providers (payment processors, couriers, IT/hosting partners).

  • Legal authorities when required by law.

  • Business transfers (e.g., if our gallery undergoes restructuring).

4. Cookies & Tracking

We use cookies to:

  • Enable essential shop functionality (cart, checkout).

  • Analyze site traffic and improve performance.

  • Remember preferences such as language.

You may disable non-essential cookies in your browser, but some functions (cart, checkout) may not work properly.

5. Data Security

We use SSL/HTTPS encryption and take reasonable measures to protect your information. Payments are processed via secure third-party providers.

6. Data Retention

  • Order & payment data: retained as required by accounting and tax laws.

  • Customer inquiries: stored as long as needed to provide service.

  • Marketing consents: kept until you unsubscribe or withdraw consent.

7. Your Rights

Depending on your location, you may request:

  • Access to your personal data.

  • Correction or deletion of data.

  • Restriction of processing.

  • Withdrawal of consent (e.g., marketing emails).

Requests can be made via daugava@galerijadaugava.lv

8. Children’s Privacy

Our shop is not directed to individuals under 13. We do not knowingly collect data from minors.

9. Changes

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact

For questions, please contact us:

Galerija Daugava

Email: daugava@galerijadaugava.lv
Website: https://galerijadaugava.lv